Domino’s careers are not only fun, but they allow you to
quickly move up the ranks while working around everyone’s favorite food –
pizza! Domino’s first
started out as a single location in 1960 and quickly grew to over 5,200 pizza
locations in the US. One of the most interesting things about Domino’s is that
it was originally named DomiNick’s until 1965.
While Domino’s is a well-known pizza restaurant, in 2008, the
chain became known as one of the world’s largest sandwich delivery restaurants.
The chain added lava crunch cakes and pastas to its menu in 2009 and as of 2010
the chain rolled out an entirely new way they make pizza, which has brought
them even more success.
If you are looking for a career that is results-driven,
fun, customer-focused, and rewarding, then a career at Domino’s may be the
right opportunity for you. A great customer experience is at the center of the
Domino’s mission and each franchise works hard to provide the best service to
customers and a wonderful atmosphere for employees to work in.
If you are still trying to decide if Domino’s is the right
place for you, consider these fun and interesting facts about the chain. Did
you know that there are more than 34,000,000
ways to create a Domino’s pizza? In addition, Domino’s delivers
more than one million pizzas worldwide day in and out. The fastest pizza maker
that worked for Domino’s is Dennis, who can make a total of three large pizzas
in just 34.36 seconds!
All great pizza starts somewhere and if you want to join
the team at Domino’s you are only a couple of steps away. Some of the available
positions include customer service reps, delivery drivers, and assistant
managers. There is a career choice for everyone, no matter what your
experience. If you would like to learn more about the careers at Domino’s, the
guide below will help you land the job of your dreams.
Domino’s Jobs & Careers
Anyone interested in applying for a job with Domino’s can
apply online or in person with a paper
application. The preferred and most common way to apply is
via an online
Domino’s offers a wide range of jobs and careers including
delivery driver, delivery expert, customer service representative, warehouse
team member, and production team member.
The Delivery Driver is an important position at Domino’s.
This team member ensures that the customer’s pizza arrives on time and fresh. Delivery
drivers are responsible for operating equipment within the restaurant to
create, cut, and box pizzas and other products when necessary. The Delivery
Driver will deliver pizza orders to customers throughout the delivery zone
while making sure that deliveries are on time and the pizza is delivered fresh.
A good candidate for this position is someone who has good
navigational skills, is a good driver and wants to please the customer.
The Delivery Expert is responsible for making sure that all
pizzas and pizza orders are correctly made and then delivered to the customer
per their instructions. A Delivery Expert is someone who has experience as a
Delivery Driver and wants to move up in the ranks. The Delivery Expert is
handed additional job duties such as helping to make the pizzas, clean up the
restaurant, and take telephone orders when customers call in.
A good candidate for this position is someone who has superior
navigational skills, has served in the role of the Delivery Driver and wants to
provide fast service to Domino’s customers.
A Customer Service Representative is the face of Domino’s.
In this position, you are the individual that customers speak with when they
arrive at the restaurant’s location or when they phone in their orders. Some of
the job duties of a Customer Service Representative include taking orders from
customers, taking inventory of the ingredients and products in the store,
cleaning the equipment, preparing pizzas and other food products and stocking
ingredients when delivered.
The ideal candidate for this position is someone who likes
to work with the public and provide excellent customer service. The individual
should be able to maintain a fast work pace and have an outgoing personality.
The Warehouse Team Member is responsible for the day to day
activities within the warehouse to include loading and unloading delivery
trucks, storing and putting materials away as needed and helping the production
department when needed.
An ideal candidate for this position is someone who has
basic computer skills, learns quickly, and can work within a loud environment.
The Production Team Member is responsible for making sure
that Domino’s has all of the product it needs to create delicious pizza. In
this role, you will assist the production team in the manufacturing and
processing of pizza dough. Production Team Members will also help wash trays
and assist wherever else they are needed.
An ideal candidate for this position is someone who is
focused, team oriented and someone who is able to read machinery, gauges and
record the proper data.
Domino’s manager jobs include an assistant manager position
and a general manager position. The assistant manager is responsible for
overseeing everything within the restaurant during their shift. In this role,
you are responsible for the cleanliness of the store, customer satisfaction and
As a general manager, you are responsible for making sure
that the restaurant functions properly and maintains a strict code of work
ethics. In this role, you are responsible for all cash that comes into and out
of the building, inventory, scheduling of employees, food management, employee
issues and customer relations. You must follow all of the store policies 100% of
the time and always expect your crew to do the same.
How Much Does Domino’s Pay?
Domino’s offers a competitive pay structure to all
employees. Full-time employees are offered additional benefits to include time
off, educational incentives, bonuses, health benefits, 401k options and more.
One unique program that Domino’s offers to its eligible full-time employees is
a wellness plan that allows employees to earn credits towards their medical
plan premiums. Domino’s
lowest paying position starts at $7.50 per hour and when
compared to other pizza chains and the current industry, Domino’s pays a
competitive and fair wage to their employees.
Delivery Driver – $7.50 – $8.50/hour
Delivery Expert: $8.00 – $9.00/hour
Customer Service Representative: $8.00 –
Warehouse Team Member: $12.00 – $14.00/hour
Production Team Member: $23,000 per year
Assistant Manager: $25,000 per year
General Manager: $40,000 per year
Minimum Age to Work at Domino’s
Most positions at Domino’s do require that applicants are
18 years of age or older. However, to be a Customer Service Representative, you
only need to be 16 years of age or older.
Customer Service Representative
Warehouse Team Member
Does Domino’s Drug Test?
testing can vary depending on the Domino’s location. It is up to
the franchise owner of each location as to whether or not they choose to drug
test their employees. However, on the application, there is a signature page
that requires you to agree to a drug or alcohol screening at the time of
employment and at any time throughout your employment with Domino’s.
Possible Domino’s Interview Questions & Tips
Did you manage to land an interview with Domino’s? Awesome!
Below, we will provide you with some tips and information for the interview
process at Domino’s.
You Want to Work for Domino’s?
This is one of the most frequently asked questions during
an interview and you must be prepared for it. To answer this question, think
about the many reasons why you love Domino’s. Maybe you like their pizza and
you want to be able to serve their local customers. Or, maybe you have a great
personality and you want to showcase it while working for the brand of pizza
you love to eat.
Remember, keep it light and fun, but do make sure you let
the manager know why you want to work there and how you can add value.
Would You Do if a Customer Called and Complained about Their Pizza Order?
Often times, you will run into a customer who is unhappy
with their order. You may be asked how you would handle this situation. First,
stop and think about how you would want to be handled if you were the caller.
Then, offer some suggestions such as a free pizza on their next visit or a
Above all else, remind the manager that you would be
patient and ready to help the customer to ensure he or she is happy by the end
of the call.
Would You Be a Good Fit for Domino’s?
This is the time to showcase you as a person. If asked this
question, do highlight your skills and let the manager know how you would add
to their team. Let them know that you will go above and beyond for customers,
be a team member, adhere to Domino’s policies, and remind them that you will
always put the customer first and your goal is customer satisfaction.
to Bring with You to Your Interview
You should never arrive to your interview empty handed. You
should always bring a copy of your resume with you and never assume that the
manager will have a copy of it in hand. You should also bring your ID, social
security card, and any other relevant information such as your insurance card,
should you apply for a driver position.
Dress for Your Interview
Before you head into Domino’s for your interview, you want
to make sure that you dress for success. You do not want to wear casual clothes
and you do not want to go overboard in a full tuxedo or suit either. You should
dress up in some slacks and a polo shirt or wear a dress or skirt and nice top.